Return Vehicle Request

Please use the form below to request to have your car collected (chargeable**) or to return it back to the specified de-fleet centre.

Please Note. We require at least 5 working days notice to collect a vehicle and collection will only be confirmed once you have received an email from ourselves.

Customer Name

Email Address

Contact Number

VRM / Registration Number

Return or Swap

New Vehicle VRM (If Known)

Mileage on Odometer

Reason for Return

Collection or Return to De-Fleet Centre

If Collection, What Postcode would this be from?

Proposed Date**** - Weekdays Only / 5 working days notice required

Additional Information

I AGREE that my vehicle will be subject to a "walk-around" inspection and that the vehicle will be subject to a comprehensive assessment at the collection agent's premises. It may also be checked and assessed by the vehicle suppliers again. I agree that the final assessments are what Cocoon Vehicles bases any end of contract charges on and not the appraisal with the customer, as the drivers are not qualified to cost the work involved or spot any poor previous repairs.

We need your permission to keep in touch. We don’t do spam, in fact we very rarely send out unsolicited emails at all. To read our PRIVACY POLICY click the highlighted link. If you’re happy with this, please check the box.

Please wait until you receive confirmation from Cocoon Vehicles before making any arrangements, we will confirm the date of the collection, times will be available on the day.

Should the collection fall on a Friday or over the weekend, the car will not be off hired until the next working day, unless the car is subject to a minimum term contract. Should you be subject to a minimum term contract and this has gone over, then you will be charged for the additional days.

** – Our de-fleet centre address will be confirmed to you at the time of return acceptance.

*** – Collection is chargeable, a price will be provided at the time of confirmation. Collection is payable before the booking is confirmed, unless otherwise agreed.

**** Weekend collection maybe available on request at an additional charge, although the vehicle will not be off hired until the next working day.

SUBMIT RETURN REQUEST

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Return Vehicle Request

Return Vehicle Request

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